Archives: Reviews

“Wallace was prompt and professional. He gave me options and explained everything thoroughly.
Was patient while we went through the HOA process and then responded quickly and fixed the problem.

Thank you Coast”

– Jan B.

“Jerry was here sooner than later in the two hour window. Very friendly. Was able to retrieve my earring in about 2 minutes with no issues. Quick, easy…I’m a very satisfied customer all for the cost of a service call.
Thank you!”

– Jennifer Q.

“We had a pinhole water leak in a copper pipe. Our technician, Wallace, had the bad section of copper replaced with a higher quality copper joint in just a few minutes. Great job and excellent work!”

– Steve C.

“We had a pinhole water leak in a copper pipe. Our technician, Wallace, had the bad section of copper replaced with a higher quality copper joint in just a few minutes. Great job and excellent work!”

– Steve C.

“This was my first time using this company & I highly recommend them to everyone. Great job, polite & professional. I count not be happier. A 5 star company! Thank You”

– Suzanne F.

“This was my first time using this company & I highly recommend them to everyone. Great job, polite & professional. I count not be happier. A 5 star company! Thank You”

– Suzanne F.

“Isac and his assistant showed up on time told me what they were going to do did what they told me they were going to do and showed me what they did all in a very timely manner. They also charge me exactly what they said they were going to charge me.
A very comfortable experience.
Tha young you”

– Tom M.

“Coast Plumbing responded the same day, they dispatched Wallace who was very kind, knowledgeable and professional. Wallace thoroughly inspected my water heater, tested the water pressure, found the issue that was causing leak and fixed it. Thank you!!”

– Ricky H.

“We use Coastal for all our plumbing needs. Are service tech. was very knowledgeable, polite and willing to answer all of our questions.”

– Bob S.

“We thought our kitchen drain was plugged, but looked like it was ok. Mario was very nice and professional and suggested snaking the drain line for maintenance. Even though we are gonna wait at this time, he did great job!”

– Mally S.

“Mario explained everything before doing the work. Was fast and efficient and cleaned up everything. RO system working like new following filter maintenance”

– Arthur S.

“The response time to my call was quick and efficient! I received texts to remind me and to let me know that the team was on its way. That left me free to do my daily work and not be kept waiting for someone to show up. The two technicians that arrived were professional, clean, polite, and highly efficient. They Explained the problem, the possible costs, and kept me updated as the project was worked on. Backed up plumbing is never fun, and always worrisome, so it was a pleasure having Coast Plumbing and their technicians, Valentin and David, take care of the problem quickly and efficiently. Bravo!”

– Mary Ann S.

“The response time to my call was quick and efficient! I received texts to remind me and to let me know that the team was on its way. That left me free to do my daily work and not be kept waiting for someone to show up. The two technicians that arrived were professional, clean, polite, and highly efficient. They Explained the problem, the possible costs, and kept me updated as the project was worked on. Backed up plumbing is never fun, and always worrisome, so it was a pleasure having Coast Plumbing and their technicians, Valentin and David, take care of the problem quickly and efficiently. Bravo!”

– Mary Ann S.

“This is the third time we have used coastal plumbing. As usual, our entire experience was excellent, from our first call in to Wallis coming to do the work. This company is a true pleasure to work with. I especially like getting a text when they are on their way to us.”

– Elizabeth A.

“Wallace was great!! We had some post septic system installation issues and Wallace was a big help. He was professional, extremely hard-working, thoughtful, clearly communicated pricing in advance which was very fair…and he is also just a really nice guy. Will definitely use Coast plumbing again!”

– Soni F.

“Wallace was great!! We had some post septic system installation issues and Wallace was a big help. He was professional, extremely hard-working, thoughtful, clearly communicated pricing in advance which was very fair…and he is also just a really nice guy. Will definitely use Coast plumbing again!”

– Soni F.

“Setting the appointment was easy with same day service. I was kept in the loop as to when he would be here. He was friendly and knowledgeable. Great service.”

– Susan M.

“Service by Wallace to inspect and give us options was excellent. Today, he removed our old toilets and installed two new ones. He was right on time, did the installions with helpful details as he worked in our two bathrooms. Great service from Coast plumbing.”

– Stephen S.

“Service by Wallace to inspect and give us options was excellent. Today, he removed our old toilets and installed two new ones. He was right on time, did the installions with helpful details as he worked in our two bathrooms. Great service from Coast plumbing.”

– Stephen S.

“We had a leaky toilet at the base. Called Coast on Saturday and Wallace came out early Monday morning. As usual, Coast was fast, friendly and so helpful. Thank you.”

– Clyde Z.

“When our kitchen faucet leaked, we called Coast Isaac came out early the following morning. He found the problem and replaced the fixture. Fast, friendly, and knowledgeable!”

– Clyde Z.

“Mario was fantastic, kindly explained my options to me, and completed the job without most professionalism. He was on time and worked fast. Thank you!”

– J. C.

“I've relied on Coast Plumbing in Santa Barbara twice now, and they've consistently delivered top-notch service for all my plumbing concerns. Both times, I had the pleasure of having Jerry Henson as my plumber. I appreciate the continuity of service and the comfort of having a familiar face.

One of the things I appreciate most is their user-friendly online appointment system. It made setting up a time for the service incredibly convenient, allowing me to choose from a variety of dates and times that worked for me. In terms of pricing, they provide upfront estimates, and I've consistently found them to be fair and accurately reflecting the labor involved. No surprises or hidden fees – just transparent and reasonable.

They provide updates on their arrival and a cool touch I noticed is that they text you a photo of your plumber, along with a nice description of your plumber's interests. It adds a human and down-to-earth element to the entire situation and is useful to help you know when they arrive!

Beyond their technical expertise, what sets Coast Plumbing apart is their friendly and helpful demeanor. They genuinely care about resolving issues and ensuring customer satisfaction. As someone who tends to overthink, dealing with plumbing issues isn't ideal, but they've made the process smooth and stress-free each time.

Overall, I highly recommend Coast Plumbing, especially with Jerry Henson, for their professionalism, fair pricing, and kind customer service. I couldn't be more satisfied with their work.”

– Pilar Z.

“A great experience scheduling and I was able to get somebody out and everything fixed the same day! Isaac was helpful and professional, going over our various diagnostic and repair options for our sewer line blockage. I highly recommend Coast Plumbing!”

– Melissa C.

“Wallace the technician arrived punctually, clearly explained his procedure / relative costs before embarking on a repair strategy, and was courteous throughout.”

– Andrew L.

“We were able to get an appointment within 24 hours. Coast Plumbing communicated clearly, and their technician was friendly, efficient and competent. Thank you, Jerry!”

– Laurie S.

“Valentin saved the day with our failing water heater, arriving next day, providing a quick quote and getting the work done on the same day. I felt like I got the service I paid for and my technician was wonderful, meeting my installation needs, answering my questions, leaving the space clean and more. Thank you and we will definitely call in in the future!”

– Ashley B.

“I have had to call Coast Plumbing TWICE this month and they have been WONDERFUL. Both technicians really knew their stuff and were so professional yet friendly and informative. This last visit, I had a time issue and asked for an early arrival and got that with no problem. The issue with the toilets was diagnosed and a solution was given to us that made so much sense. WE will be shopping for our new toilets (boy, these were old!) and we will be calling Coast Plumbing to put them in and get them up and running for us. It is a no-brainer to use these guys and I am so glad they are here in the Valley for us. I highly recommend them.”

– Chris N.

“I’ve used this group on several occasions for my plumbing issues. Always on time, provide you with your repair information and cost of job and friendly and knowledgeable. Thanks. “

– Linda V.

“Came the same day I called.
Knowledgeable plumber. Super nice.
Woman fielding phone calls was very nice and pleasant.
I am very grateful that I called them and got the help I needed”

– Michele A.

“The service plumber was very knowledgeable and determined that my 8 year old water softener was dead. He walked me through all the different types of water softeners and the range of costs. He came back the next day and he installed my new water softener in about an hour and a half. Great job and great service. If I have any plumbing problems in the future, I am definitely going to call them back. Throughly professional, trustworthy, and reasonable cost.”

– Robb R.

“I called with a problem/request and someone was sent to my house within two hours. Wallace arrived and after we agreed on the best way to proceed, he replumbed an antique wall fountain on my front porch and did a superb job! He was super polite, conscientious, thoughtful and a problem solver. Would highly recommend!”

– Soni F.

“Mario did an excellent installation of our new R.O. Unit. He was quick and very cordial.
I would ask for him again for any future plumbing needs. The office was also very cordial.
Thanks”

– Michael R.

“Isaac did a great job getting things moving again! He may look young but he knew exactly what to do! Very happy & would definitely used Coast Plumbing services again! K2”

– K 2.

“Jerry Henson from Coast Plumbing did a great job repairing a leaking piece of copper inside the wall in our garage. He was very professional and updated the repair cost for me as we determined where the problem was located. The final cost was reasonable and was exactly as Jerry stayed it would be.”

– Beth C.

“I would give 10⭐️‘s if I could. We worked with Brian who was excellent, thorough and professional. It was a pleasure working with him from the initial inspection to the completion of the work. His customer service skills and communication were excellent and appreciated. Our job consisted of removing and replacing a master bath waistline and fortunately being able to tie in the front bathroom fixtures as well.

His precise work taking out the concrete and small tile pieces for tying in the front toilet resulted in us not needing to remove the floor, which he initially thought would be necessary, which would have caused a lot more work for us, as we have the tile as base on the walls and floating cabinet. So happy with his work and outcome!
Love Coast Plumbing ❣️”

– Pamela B.

“I am extremely happy with this company. With my first phone call all the way to scheduling my appointment to service and repair was smooth and the best I have had. I will call them from now on.”

– Pamela K.